Refund and Returns Policy

I gladly accept returns

Please contact me within 2 days of delivery

Dispatch item back within 7 days of delivery

I don’t accept exchanges or cancellations

But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Need Help?

Contact me at sales@tillyscandleshop.com for questions related to refunds and returns.